You could say Billie-Jo Arnott is driven to help people. The team leader for Transit and Active Transportation at the City of Airdrie has ensured Airdrie residents get where they need to go for the past six years.

“Billie-Jo is someone who always wants to make others feel cared about, helping her family, co-workers and community,” says her daughter and nominator, Casey Arnott. “I would be lucky to live up to the type of person she is: smart, kind, funny, caring and so much more.”

Billie-Jo’s commitment extends far beyond her professional role. She has volunteered at the Airdrie Food Bank, served meals for the Mustard Seed, supported local hockey and dance events, and organized holiday gift drives for seniors.

Two years ago, she launched the Airdrie Transit Seniors Holiday Light Tour, bringing joy to residents of local retirement homes with festive music, treats, beautiful light displays and holiday cheer.

Billie-Jo’s reason for giving back is simple: “Volunteering can make a big difference, and you don’t even know how much you might impact someone’s life with just a small act of kindness.”

She hopes her actions inspire others to spread compassion throughout Airdrie.

“Kindness doesn’t cost anything, but it means everything,” Billie-Jo says.

The AAWAs are celebrating their Sweet 16 in 2026. What advice would you give to your 16-year-old self?

Always be kind. Kindness doesn’t cost anything, but it means everything.