Shannon Hamel believes attitude is everything.
As general manager at Airdrie Puppy Pals, Hamel does a little bit of everything. From team development and growing retail, to planning community events and working with clients, Hamel describes her role as “co-ordinating chaos.
“Challenges are going to come up, but, if you are able to take a minute and take a breath, you can approach things way better,” says Hamel.
“I absolutely love working with dogs, but it comes with its own set of unique challenges. I always just put a smile on my face and be supportive and positive — that is so much more rewarding. Life is just too short to be grumpy.”
Hamel’s goal for 2024 is helping put the finishing touches on a bigger and better doggy daycare. She also hopes to grow its retail section and start mentoring young employees about the business.
Nominator Nikki Nordick, owner of Airdrie Puppy Pals, says Hamel excels in every aspect of her role.
“With unwavering energy and a consistently positive attitude, Shannon approaches every task with enthusiasm and a can-do spirit,” says Nordick.
“She has demonstrated a hunger for knowledge and growth, making her an invaluable asset to our team. I am genuinely impressed by how much Shannon has learned and continues to learn about animal behaviour and our industry.”